Skip to main content

Frequently Asked Questions

Find answers to common questions about Zuviz

📦 Installation & Setup

What is Zuviz?+
Zuviz is a professional Chrome extension for visualizing options trading strategies. It provides interactive payoff diagrams, Greeks analysis, time decay simulation, and supports 20 pre-built strategy templates from basic spreads to complex multi-leg positions like Iron Condors and Christmas Tree Butterflies.
How do I install Zuviz?+
  1. Visit the Chrome Web Store and search for "Zuviz"
  2. Click "Add to Chrome"
  3. Click the extension icon in your toolbar
  4. Start building strategies!
That's it—no account required, works instantly.
Does Zuviz work on other browsers?+
Currently, Zuviz is only available for Google Chrome. We may support other Chromium-based browsers (Edge, Brave, Opera) in the future. Firefox support is not planned at this time.

✨ Features

What's the difference between Free and Premium?+
Free tier includes: Up to 4 strategy legs, 12 templates, 5 saved strategies, payoff diagrams, PNG export (with watermark).

Premium adds: Unlimited legs and saves, all 20 templates, Greeks analysis (Δ, Γ, Θ, ν, ρ), time decay simulator, probability cone, watermark-free exports, CSV export, and priority support.
What are Greeks and why do they matter?+
Greeks measure how an option's price changes with various factors:
Delta (Δ): Price sensitivity to underlying movement
Gamma (Γ): Rate of delta change
Theta (Θ): Time decay per day
Vega (ν): Sensitivity to volatility changes
Rho (ρ): Sensitivity to interest rates

Understanding Greeks helps you manage risk and predict how your position will behave.
How accurate are the calculations?+
Zuviz uses the Black-Scholes model for options pricing and Greeks calculations. While this is the industry standard, real-world prices may differ due to bid/ask spreads, dividends, early exercise (American options), and market conditions. Zuviz is for educational purposes and strategy analysis—always verify with your broker.
Can I export my strategies?+
Yes! Free users can export charts as PNG images (with watermark). Premium users get watermark-free PNGs plus CSV data export for further analysis in Excel, Python, or other tools.

💳 Payment & Licensing

Is there a subscription?+
No subscriptions! Premium is a one-time payment of $14.99. Pay once, own forever. You'll receive all future updates at no extra cost.
Do you offer refunds?+
No, we do not offer refunds. However, we strongly encourage you to try the free tier first. It includes all core functionality—payoff diagrams, templates, and strategy saving. Only upgrade when you're confident Premium features are right for you.
How do I activate my premium license?+
  1. Purchase from Gumroad
  2. You'll receive a license key via email
  3. Open Zuviz, go to Settings
  4. Enter your license key and click "Activate"
Your license is validated instantly and persists across sessions.
Can I use my license on multiple devices?+
Yes, your license can be activated on up to 3 devices. If you need to transfer to a new device, simply deactivate from one device (via Settings) before activating on another.

🔧 Technical

Does Zuviz collect my data?+
No. All your strategies and settings are stored locally in Chrome's storage. We don't have access to your data. The only network request is for license validation (when activating Premium), which sends only your license key—no personal data.
Why aren't my saved strategies showing?+
Try these steps:
1. Refresh the extension (close and reopen popup)
2. Check if you've cleared Chrome's extension data recently
3. Make sure you're not in incognito mode (storage doesn't persist)
4. If using multiple Chrome profiles, strategies are per-profile
The chart isn't rendering properly+
This can happen if hardware acceleration is disabled. Try:
1. Go to Chrome Settings → System → Enable "Use hardware acceleration when available"
2. Restart Chrome
3. If issues persist, try updating your graphics drivers
How do I report a bug or request a feature?+
Email us at fowzanasoftsolution@gmail.com with:
• Description of the issue or feature request
• Steps to reproduce (for bugs)
• Your Chrome version and OS
Premium users receive priority support.

📊 Strategy Questions

What strategies does Zuviz support?+
Zuviz includes 20 pre-built templates:
Bullish: Long Call, Short Put, Bull Call Spread, Bull Put Spread, Call Ratio Spread, Diagonal Spread, Protective Put
Bearish: Long Put, Bear Put Spread, Bear Call Spread, Put Ratio Spread
Neutral: Iron Condor, Iron Butterfly, Short Straddle, Long Butterfly, Calendar Spread, Covered Call, Jade Lizard, Box Spread, Christmas Tree
Volatility: Long Straddle, Long Strangle
Can I create custom strategies?+
Absolutely! While templates give you a starting point, you can fully customize any strategy. Add legs, change strikes, adjust quantities, modify premiums—build any combination you like. Premium users have no limits on the number of legs.

Still have questions?

Contact Support